01 342 9741 info@zercomsystems.com

1, Engineering Close, Off Idowu Taylor Street, VI, Lagos, Nigeria.

Careers

Come work with us!

We value our employees and believe they are stakeholders in the future success of our business. We acknowledge individual skills sets, and allow employees to play to their strengths to foster growth opportunities, while in a team environment. If you are looking to join a team of innovative developers, that takes pride in doing meaningful work that could change humanity, we would be glad to have you.

job opportunities

Human Resource Manager

As the human resource information systems manager, your...

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Mobile App Developer

The Mobile Developer will be responsible for developing native...

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PHP Programmer

The PHP programmer will be responsible for writing of PHP computer...

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Graphics/ Instructional Designer

The Graphics Designer will be responsible for the development...

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NIGERIA

1, Engineering Close, Off Idowu Taylor Street, VI, Lagos, Nigeria.

UNITED STATES

13210 Arriba Greenfields Drive,
Bowie MD 20720

UNITED KINGDOM

42, Robina Road, Broxborne,
Hertfordshire. EN10 6GE

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© 2020 We believe that designing products and services in close partnership with our clients is the only way to have a real impact on their business.

Human Resource Information Systems Manager

As the human resource information systems manager, your position is responsible for providing project coordination, planning and management of the (HRIS) Tangerine Platform. Maintains internal database files, tables, and develops custom reports to meet the requirements of company management and staff and clients. Provides the necessary training to meet end users’ needs and is accountable for ensuring continuity and successful delivery of functional services to clients throughout the organization product and services portfolio.

This position typically requires a bachelor’s degree or its equivalent and reports to Director or MD. The role manages subordinate staff in the day-to-day performance of their jobs. Ensures that the project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department, products, services, processes & procedures.

Typically requires 5 years’ experience in the related area as an individual contributor.

1 to 3 years supervisory experience may be required.

Human Resources Administration

On-board and orient clients and new employees
Inform, educate, and train internal staff and clients on HR compliance, policies, and procedures
Maintain working knowledge of current and upcoming HR procedures
Set strategy for and administer employee benefits, and performance management programs
Manage all HR Information Systems, including collaborating with internal teams to integrate information across platforms
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process
Develop, implement and monitor overall HR strategies, initiatives, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Assess training needs for staff, recommend and register said training programs for identified gaps/staff
Report all HR activities and employee relation activities to management and provide decision support through HR/business metrics
Ensure legal compliance throughout human resource management

Client Services

Develop and maintain a strong working knowledge of all Zercom Systems Products and Services and Business model.
Maintain a strong relationship with clients by developing knowledge of their Technical support/eLearning needs
Manage the full life-cycle of Implementation services provided to clients, including working across internal teams to address and proactively avoid service issues
Deliver excellent client service
Monitor and ensure client satisfaction with all Technical support/eLearning services
Manage communication to clients around product and services
Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
Document, Report and Innovate SLA, contract agreements, processes and procedures
Train customers to use products effectively
Address all product and service-related queries on time
Provide developers with customer’s feedback to help identify potential new features or products
Inform, educate, and train clients on products, Implementation policies, and procedure

Business Development

Assist in Support Product and services component of proposals to client prospects.
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople
Personal Specification

Gender: Any.

Age: Less than 40 years

Residence: Candidates living around yaba, surulere, ilupeju, Lekki, VI, Lagos-Island, ajah axis will be preferred.

Graphics/ Instructional Designer

Brief Description

The Graphics Designer will be responsible for the development of the overall layout and instructional designs and production design for the Learning Management System (LMS), advertisements, brochures, magazines, logos, product packaging, displays and corporate reports/communication/identity; ensure that all work meets the overall company brand standards and creative objectives set by Zercom Systems Nigeria Limited.

Qualification/Specification:

B.Sc in Computer science or related fields.
Minimum of 1 year experience
Experience as an Instructional Designer will be an added advantage
Excellent use of Articulate Storyline or Adobe Captivate is highly needed
Adequate knowledge of Photoshop, Corel draw, XD, XM, Html, CSS, UI/UX
Delivers and achieve results
A sense of urgency for every project work
Ability to meet up to timelines/deadlines
Exceptional creativity and innovation
Speed, accuracy and attention to details
Gender: Male/Female
Age: 21 years and above
Candidates currently undergoing the NYSC Scheme will be highly considered.
Candidates living around Yaba, Surulere, Lekki, VI, Lagos Island, Ajah axis will be preferred.

Key duties and responsibilities:

Liaise with the Graphics Team to determine requirements of each project.
Work to tight deadlines ensuring accuracy and output quality does not suffer.

Proofreading to produce accurate and high-quality work
Maintains an updated historical file of all creative materials/works produced.

Developing concepts, graphics and layouts for product illustrations, logos, websites, etc.

Thinking creatively to produce new ideas and concepts and developing interactive design.
Using innovation to redefine a design brief within time and cost constraints

Present finalised concepts and design to the Head, Business Support
Working as part of a team with illustrators, web developers, etc.
Determining size and arrangement of illustrative material and copy, and font style and size
Reviewing final layouts and suggesting improvements if required
Liaising with external printers (when the need arises) to ensure deadlines are met and material is printed to the highest quality.
Carryout all other duties as assigned by the Management of Zercom Systems.